Who we are
Our website address is: https://www.westcoastfirstaid.co.uk.
What personal data we collect and why we collect it
This Privacy Policy applies only to the information collected through our website.
By using this website you are consenting to this policy. West Coast First Aid takes a proactive approach to user privacy and aims to protect the privacy of its users throughout their visit and to comply with all UK laws and requirements for user privacy. This policy aims to set out the various areas where user privacy is concerned and outlines the obligations and requirements of visitors and the website. This includes the way this website processes, stores and protects user data and information.
Such information may be used in a number of ways to help improve our website and make it a better experience. Some examples may include:
- Providing a more personalised experience for each user
- Sending you periodic emails using the email address you have previosuly provided us with
- Administering a competition, survey or other website feature
- Allowing users to register on our website or give them the opporunity to enquire about one of our courses, via the use of our Contact Form – you will be asked to provide your Name, telephone number and email address.
Cookies
What are ‘cookies’?
A cookie is a small text file which is downloaded to your computer or mobile device when you visit a website or application. Cookies typically contain two pieces of information:
- The name of the web site
- A unique ID
Your web browser then sends these cookies back to the website or application on each subsequent visit so that they can recognise you and remember things like personalised details or user preferences. They may also be used for things such as website authentication (logging into a website), website analytics (number of site visitors, browser types etc.), saving items to a shopping cart or anything else that can be accomplished through storing text data.
There are two types of Cookie:
- Session Cookies – These allow a website to link the actions of a visitor during a single browser session. Thye might be used by an internet bank or a webmail service. the yare not stored long-term and are considered less ‘privacy intrusive’ than persistent cookies.
- Persistent Cookies – These remain on the suers’ device between sessions and allow one or several websites to remember details about the visitor. Thye may be used to avoid the user having to provide a password with each visit.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you contact us in the future. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
We do not share your personal data with ANYONE else.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Any user information collected is stored securely until it is no longer required or has no use, in accordance with the General Data Protection Regulation. Any personal information gathered is kept private and will never be passed on to third parties. Should you wish to contact us about the use of your information please contact us by emailing: enquiries@westcoastfirstaid.co.uk
Google Analytics
Google Analytics works by means of a tracking code that is added to the pages of our website. Every user is registered with a unique but anonymous ID, so that Google Analytics can provide us with an insight into how many unique visitors there are on our site, and for example how many users return to our site. This data is used purely to give us an insight into how the site is being used, how much and by what kind of user.
Social Media
West Coast First Aid is committed to protecting and respecting your privacy whilst using our Social Media channels. We advise that users act responsibly in any activity with social media and be careful and cautious with regards to their own privacy and personal information. Activity taken through any external social media channel is custom to the privacy policies of each individual outlet.
This website uses social sharing buttons to aid users in sharing content from the website to social media channels. Users do so at their own discretion and are advised that individual social media channels may track and save such requests. This website will not ask for personal or sensitive information through social media channels.